Shipping policy

Shipping Policy

At Modayne, we understand the importance of fast and reliable shipping to ensure the best possible shopping experience for our history-themed apparel. Please review our shipping policy below.

Shipping Rates & Destinations

We currently ship to all 50 US states. Please note that we are unable to ship to PO boxes or APO/FPO addresses at this time.

Orders over $50: Free Standard Shipping.
Orders under $50: Standard shipping rate of $15.

Production & Delivery Timeline

Because our products are custom printed on demand, your order goes through a specialized creation process before it is handed off to the carrier.

Production Time: 1–3 business days.
Processing & Shipping Time: 2–4 business days.
Carrier: All contiguous US orders are shipped via USPS.
Total Estimated Delivery Time: 7–15 business days.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing your USPS tracking number.

Order Modifications & Address Accuracy

Modifications: If you need to change your shipping address, item size, or color, please contact us immediately. We cannot modify orders that have already entered the shipping phase.
Incorrect Address: Please ensure your shipping information is accurate and complete. Modayne is not responsible for delivery issues caused by incorrect addresses provided by the customer.

Delivery Issues

Failed Delivery: If a delivery fails, we will assist you in resolving the issue with the courier. Please note that re-delivery fees charged by the courier are the customer’s responsibility.
Missing or Damaged Items: Please contact us within 7 days of delivery to file a claim. Provide your order number, photos of the damaged items or packing slip, and a description of the issue.
Delivered but Not Received: If your tracking status is "Delivered" but you have not received the package, please file a claim directly with USPS. We require proof of loss or a formal claim confirmation from the carrier to proceed. Claims are ineligible after 7 days from the marked delivery date.